Personalization has moved well beyond late checkout and breakfast bundles. Today's travelers want curated experiences tailored to their lifestyle, and research shows they'll pay a meaningful premium for them. The challenge for hotels isn't demand—it's the back-end payment friction that makes collecting pre-arrival, card-not-present revenue harder than it should be.
Don't miss your chance to be in Hospitality Upgrade's Summer issue!Get your brand in front of top decision-makers at HITEC and beyond. Deadlines are coming up soon, with Vendor Updates due next week.Contact [email protected] to secure your place.
Checklist compliance is no longer enough to defend against today’s evolving cyber threats. Lynn Goodendorf explains why AI-driven attacks, ransomware, cloud vulnerabilities and supply-chain risks demand a more proactive security strategy.
Modern-day guests expect fast, reliable, in-room internet and updated TV services, creating a core challenge across the hospitality industry. Hoteliers want to provide topnotch Wi-Fi and television amenities but are challenged by the prohibitive costs of upgrading their properties.
Hospitality Network, a Cox Business company, specializes in providing the hospitality and large venue industry with expert technology integration, Managed WiFi and Managed Network solutions, Digital Signage, Hotel In-Room Entertainment technology and location-based services. Headquartered in Las Vegas, Nevada, Hospitality Network has over 30 years of experience bringing to life the technology vision of our clients. Find out more here.
MCOMS is one of the leading guest-facing solution providers for the hospitality, cruise ship and healthcare industries. With offices in North America, Middle East and Africa, Europe and APAC, MCOMS designs, develops and operates advanced IPTV, VOD, Mobile, Casting and signage solutions for smart TVs, set-top boxes, smartphones, tablets and digital signage monitors. MCOMS has installed HOTstream in more than 60,000 rooms worldwide, working closely with major hotel brands, regional hotel chains and cruise lines. Find out more here.
SONIFI Solutions is a technology and service platform for the smart enterprise. Serving 5,000+ customers across hospitality, healthcare and commercial sectors worldwide, SONIFI simplifies complex technology projects at scale with unparalleled service and support. Learn more at sonifi.com. Find out more here.
ABOUT US: HOSPITALITY UPGRADE is the media division of HFTP, serving hotel, travel and foodservice technology professionals. Each publication educates professionals on the latest hospitality technology software and hardware news, trends and solutions. The views and opinions of our writers are not necessarily the views of HFTP.
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