Corporate Digital Responsibility Code for Clubs: Non-negotiable in the Digital Age
By Agnes DeFranco and Minwoo Lee
From members, a club gathers and stores data on guests’ spending and purchase preferences. From the back-of-the-house, a club has systems in scheduling, payroll, reservation, energy management, etc., collecting data points from both members and employees. More>
Make Every Word Count
By Arlene Ramirez
Regardless of where we are in our careers, communication is one of those critical skills that can either make or break us at times. Yet despite its importance, many of us struggle with communication. More>
Golf course pro shops are more than just retail spaces; they're hubs of opportunity for creating memorable experiences and maximizing revenue. Generating consistent revenue requires strategic planning, creativity and an understanding of customer needs. More>
A Common-Sense Decision-Making Framework for Volunteer Boards in the Private Club Industry
Decision-making in the private club industry is complex, requiring boards to balance tradition with modernization. This framework empowers boards to make data-driven decisions that align with member needs while respecting club heritage and ensuring long-term success. More>
While large language models continue to advance, new models and agents are proving to be more effective at discrete tasks, according to Deloitte’s 16th annual ‘Tech Trends’ report.More>
Your Business is Managing Data. But is it Managing customers as Actual People?
David Brown • Linked In
Most businesses have plenty of data on their customers. The problem? They don’t have a single, complete view of the actual people behind that data. Instead, companies treat each person like a collection of unrelated roles scattered across multiple systems. More>
How Finance Leadership Can Drive Operational Optimization
Deanne Corris, CMA, CSCA, MBA • LinkedIn
Finance leadership is no longer just about managing budgets and tracking expenses. It plays a crucial role in enabling operational efficiency by providing data-driven insights, streamlining processes, and implementing systems that improve performance across departments. More>
Measuring Culture ROI: Beyond Traditional HR Metrics
Anthony Calleo • LinkedIn
For years, HR leaders have struggled with a persistent challenge: quantifying the business impact of culture initiatives in terms that resonate with the C-suite. While most executives intuitively understand that culture matters, translating that understanding into concrete financial metrics has remained elusive. More>
Reports: Workers Concerned about Tech, Workplace Changes
Workers are expressing anxiety around their capacity to respond to technological change, economic uncertainty, and data security, according to a new report.The 2025 State of EQ Report, published last week by the HR consulting firm TalentSmartEQ, is based on a survey of more than 600 workers, mostly based in North America and conducted in late 2024. More>
Enjoy this Publication, Please Share
If you enjoy this publication and think it would be a value to others, please forward and have them subscribe by clicking on the button.
Clubs Online is a monthly newsletter distributed to club professionals across the globe. If you are interested in submitting content for a future issue, click on the button to indicate your interest.
